Shaping Network Society

Next week, we will be organizing a workshop on Citizen Relationship Management (CiRM) together with CIAPEM, the Catedra Software AG, and MAP-EGAP. I think it will be an exciting event, because it combines tough questions of political theory, “how can we best organize social life?” with questions of public management, “how can we organize governmental processes around the citizen?” and technology, “how can we integrate CRM-software, legacy systems, etc. to make CiRM possible?” It will be a good mix of participants from government, business, and academia. If you are interested – send me an email.