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	<title>Shaping Network Society &#187; enterprise 2.0</title>
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		<title>Evangelizing Distributed Leadership</title>
		<link>http://www.philippmueller.de/becoming-a-distributed-leadership-evangelist/</link>
		<comments>http://www.philippmueller.de/becoming-a-distributed-leadership-evangelist/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 12:32:01 +0000</pubDate>
		<dc:creator>Philipp</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[distributed leadership]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[government 2.0]]></category>
		<category><![CDATA[leadership]]></category>

		<guid isPermaLink="false">http://www.philippmueller.de/?p=757</guid>
		<description><![CDATA[Distributed leadership is still a new concept, even though it sometimes seems that most of what we do is building robust and resilient communities of like-minded individuals that are willing to be engaged in the value creation process, even though we do not control them through contract or the muzzle of a gun. Think new [...]]]></description>
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<p style="margin-bottom: 0in;">Distributed leadership is still a new concept, even though it sometimes seems that most of what we do is</p>
<blockquote>
<p style="margin-bottom: 0in;"><a href="http://www.philippmueller.de/distributed-leadership-for-open-value-creation/">building robust and resilient communities of like-minded individuals that are willing to be engaged in the value creation process, even though we do not control them through contract or the muzzle of a gun.</a></p>
</blockquote>
<p style="margin-bottom: 0in;">Think new corporate governance strategies, the millenial workplace, enterprise 2.0, collaborative strategizing, municipal participatory budgeting, user-centric design processes, open source software development, UN multi-stakeholder processes, etc.</p>
<p style="margin-bottom: 0in;">The first challenge for successful distributed leadership is to see the loss of control over open processes as an opportunity not a threat.<a href="http://www.nextgov.com/nextgov/ng_20091001_8431.php"> &#8220;There&#8217;s this interesting tension between the value of having contributed information versus a clear loss of control over the process,&#8221; says Eric Kansa, executive director of the information and service design program at the University of California, Berkeley</a>. Open processes allow us to leverage not only the wisdom of the crowds, increase our legitimacy by outsourcing accountability to the interested public, but also increase capacity massively. The only comparable historical management reform that comes to mind is Napoleon&#8217;s idea of the levee en masse, moving from expensive hired guns (mercenaries) to a citizen army of Frenchmen proud  to fight and die for their country.</p>
<p style="margin-bottom: 0in;">The second is to ignore the political realities of the hierarchy, specifically, middle management. Middle managers fear whatever flattens the organizational structure and makes them superfluous. A response to one of the top evangelists of the Intellipedia project in the intelligence community by a staff member: <a href="http://www.nextgov.com/nextgov/ng_20091001_8431.php">â€œ &#8216;I don&#8217;t need top cover, I need middle cover. I need someone to convince my manager this is something we need to do.&#8217; &#8220;</a></p>
<p>The third challenge is to change organizational culture. There is no way around it: open processes are different and counter-intuitive: Sharing information increases your power, giving up control increases your capacity, giving up the ability to control your image (transparency) increases legitimacy. As the head evangelist of intellipedia says, <a href="http://www.nextgov.com/nextgov/ng_20091001_8431.php">&#8220;There&#8217;s a reason this is called disruptive technology. These are counter-cultural concepts, which can be very daunting.&#8221;</a></p>
<p style="margin-bottom: 0in;">It is not easy, but it can be done. And the payoffs will be huge â€“ think of the impact Napoleon had on today&#8217;s Europe.</p>
<p style="margin-bottom: 0in;">
<p style="margin-bottom: 0in;">The blog-post was inspired by <span><a href="mailto:jaitoro@nextgov.com">Jill R. Aitoro</a>&#8216;s article in <a href="http://www.nextgov.com/nextgov/ng_20091001_8431.php">nextgov The Gospel of Government 2.0. </a>All quotes (except the first) are taken from his article (the hyperlinks point to it). </span></p>
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		<title>Strategizing Radical Transparency</title>
		<link>http://www.philippmueller.de/strategizing-radical-transparency/</link>
		<comments>http://www.philippmueller.de/strategizing-radical-transparency/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 13:42:06 +0000</pubDate>
		<dc:creator>Philipp</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[open access]]></category>
		<category><![CDATA[open business]]></category>
		<category><![CDATA[open government]]></category>
		<category><![CDATA[radical transparency]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.philippmueller.de/?p=684</guid>
		<description><![CDATA[Sometimes very simple ideas are counter-intuitive. Radical transparency clearly is one of them. Let me define the concept, ask why one would want (not) to go â€œradically transparent,â€ and how to implement the strategy. What is radical transparency? Radical transparency is a management approach in which all decision making is carried out publicly and the [...]]]></description>
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<p style="margin-bottom: 0in;">Sometimes very simple ideas are counter-intuitive. Radical transparency clearly is one of them. Let me define the concept, ask why one would want (not) to go â€œradically transparent,â€ and how to implement the strategy.</p>
<p style="margin-bottom: 0in;">
<p style="margin-bottom: 0in;">
<p style="margin-bottom: 0in;"><strong>What is radical transparency?</strong></p>
<p style="margin-bottom: 0in;">Radical transparency is a management approach in which all decision making is carried out publicly and the work flow has open application interfaces. It is a radical departure from existing processes, whereÂ  (a) decision making was never fully open, to ensure security and the discretion of the decision makers and (b) the work flow was a black box, where outside intervention would be looked upon as outside meddling.</p>
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<td width="50%"><strong>Decision Making</strong> (policy cycle)</td>
<td width="50%">Ensure access to draft documents, allow commenting, and include 			the public in final decisions.</td>
</tr>
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<td width="50%"><strong>Work Flow</strong> (implementation process)</td>
<td width="50%">Design application interfaces that allow the public to access 			the work flow in real time, participate in a granular and modular 			fashion, and</td>
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<p style="margin-bottom: 0in;"><strong>What is the value added of the approach? </strong></p>
<p style="margin-bottom: 0in;">It is important to realize that radical transparency is not a requirement put upon a process from outside stakeholders, but an actively chosen strategy. So why go transparent? Radical transparency impacts value identification, capacity, and legitimacy of any project.</p>
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<td width="50%"><strong>Value definition</strong></td>
<td width="50%">Value definition profits from the wider discussion. Group think 			is potentially avoided.</td>
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<td width="50%"><strong>Legitimacy</strong></td>
<td width="50%">It increases legitimacy, because stakeholders are involved in 			the decision making process and trust is increased.</td>
</tr>
<tr valign="top">
<td width="50%"><strong>Capacity</strong></td>
<td width="50%">Capacity is increased if radical transparency allows you to 			integrate â€œself-selected expertsâ€ into  your decision cycle 			and resulting work flow. It saves costs!</td>
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<p style="margin-bottom: 0in;"><strong>When to apply it?</strong></p>
<p style="margin-bottom: 0in;">As with any management strategy, radical transparency is not a panacea. So the question is what types of problems are amenable to the approach and what types of problems are better left in the dark.</p>
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<td width="50%"><strong>Coordination Issues</strong></td>
<td width="50%">In today&#8217;s world, many issues are coordination issues. The 			legitimacy and quality of standard-setting will approve 			dramatically.</td>
</tr>
<tr valign="top">
<td width="50%"><strong>Consensus Building</strong></td>
<td width="50%">Many issues today have become trans-national and 			cross-sectoral. This means that there are no established and 			institutionalized decision making procedures. In such situations, 			radical transparency can dramatically increase the legitimacy (and 			effectiveness) of the procedures.</td>
</tr>
<tr valign="top">
<td width="50%"><strong>Uncovering distributed expertise</strong></td>
<td width="50%">In today&#8217;s world expertise is not anymore monopolized by 			professionals. However, finding this distributed expertise is 			expensive. By utilizing radical transparency (in combination with 			functioning quality control), one allows for self-selection of 			expertise.</td>
</tr>
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<td width="50%"><strong>Utilizing the love of the amateurs</strong></td>
<td width="50%">There are topics where we know that amateurs will be very 			willing to cooperate. Think of the inclusion of amateur 			astronomers in the identification of new meteors.</td>
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<p style="margin-bottom: 0in;"><strong>When to not apply it?</strong></p>
<p style="margin-bottom: 0in;">There are other issues, where it is best not to pursue a radical transparent approach:</p>
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<td width="50%"><strong>Security</strong></td>
<td width="50%">If radical transparency endangers (national) security, the 			topic should be off-topic. However, it makes sense to clearly and 			openly delineate the boundaries of such limitations.</td>
</tr>
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<td width="50%"><strong>Privacy</strong></td>
<td width="50%">If there is no way of ensuring the anonymity of data and if the 			issue would impact the privacy of individuals, the approach should 			not be used.</td>
</tr>
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<td width="50%"><strong>Secrecy</strong></td>
<td width="50%">If the competitiveness of an enterprise depends on the secrecy 			of the process (think the Coca Cola formula), radical transparency 			shall not be used.</td>
</tr>
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<td width="50%"><strong>Design</strong></td>
<td width="50%">If the design of the output should follow a specific  			(totalitarian) idea, it is not sensible to open up the process. 			Apple Computers uses this approach.</td>
</tr>
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<td width="50%"><strong>Capture</strong></td>
<td width="50%">If the platform is relevant enough that it can be captured by 			off-topic participants, management of the process becomes tedious. 			This has happened with the UFO believers and the Obama birth 			certificate debaters on the Open Government Initiative.</td>
</tr>
</tbody>
</table>
<p style="margin-bottom: 0in;">
<p style="margin-bottom: 0in;">
<p style="margin-bottom: 0in;"><strong>How to design radically transparent procedures (a rough guide to implementation)?</strong></p>
<p style="margin-bottom: 0in;"><strong><br />
</strong></p>
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<td width="50%">
<p style="margin-bottom: 0in;"><strong>Scope</strong></p>
</td>
<td width="50%">Define what data you will free.</td>
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<td width="50%">
<p style="margin-bottom: 0in;"><strong>Trajectory</strong></p>
</td>
<td width="50%">Explain the limitations explicitly, outline the next steps to 			full transparency.</td>
</tr>
<tr valign="top">
<td width="50%">
<p style="margin-bottom: 0in;"><strong>Open Access</strong></p>
</td>
<td width="50%">Make sure you make all data available in machine-readable 			format, ideally in real-time. Do not massage or edit it!</td>
</tr>
<tr valign="top">
<td width="50%">
<p style="margin-bottom: 0in;"><strong>Engagement Principles</strong></p>
</td>
<td width="50%">Do not define who will be able to access your data, let your 			collaborators self-select. But, define standards for 			participation, do this in code and convention.</td>
</tr>
<tr valign="top">
<td width="50%">
<p style="margin-bottom: 0in;"><strong>Moderation</strong></p>
</td>
<td width="50%">Structure the conversation, define expectations, but allow for 			flexibility and participation in the debate about the core 			principles of the collaboration. Do not ask open questions like 			<a href="http://www.bmi.bund.de/cln_095/DE/Service/Gaestebuch/gaestebuch_node.html">â€œwhat 			do you think of Europe? How do we integrate minorities?â€</a></td>
</tr>
<tr valign="top">
<td width="50%"><strong>Reflexivity</strong></td>
<td width="50%">Design reflexivity into the process. Use work flow mapping and 			meta-data on the deliberation processes to mirror the community 			back at its members. Sophistication will increase.</td>
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</tbody>
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